CDA Product Support And Customer Care

At CDA, we aim to provide the very best in customer service. If you experience a problem with any of our products, whether due to mis-installation, mis-understanding or a technical fault, we will deal with it quickly and efficiently.

Our Customer Care Centre is here to help:

• Staffed with trained and experienced members of the CDA team
• Fully committed to resolving issues
• Equipped with the latest software support
• Efficient call answering, parts despatch, technical support and engineer attendance
• Email us, submit a service call request or a general enquiry form or phone with queries for a speedy response
• Open Monday to Friday 08.30 - 17.00

A dedicated service

We offer a fast, solution-driven response to any problem. With 50,000 spares in stock in our Parts Department, our Field Engineers always have access to the parts they need, when they need them. They also carry stocks of the top 200 most commonly used parts on their CDA-liveried vehicles.

Full technical support

We provide in-house technical support, advice, testing and quality control and have an extensive library of up-to-date technical manuals, instruction books and Certificates of Conformity. Providing quality products is important to us, so our quality control department keeps a close check on products, parts availability and engineer competence. This attention to detail has enabled CDA to achieve an industry-leading 93% first-time fix rate.