Please note:

We are receiving a large volume of enquiries into CDA at the present time as the country gradually returns from lockdown. Please be aware there may be a delay in your call or email into us, please be patient and we will get to you as soon as we can.

Request Callback

All information asked for in this form is required for any call back request. Once you have submitted your details one of our advisers aim to be in contact with you within 48 hours but it may take longer – up to 7 days – under the current circumstances.

If your appliance is outside of the terms and conditions of the warranty please note there will be a Call Out fee of £119 (if your request requires an engineer the payment will be asked for when our adviser makes contact). In certain situations the cost of parts will also be fully chargeable.

CDA Customer Care Callback Request

Once you have submitted your details one of our advisers aim to be in contact with you within 48 hours but please note that it may take longer – up to 5 days – under current circumstances.

Your Details:

Title:

Full name:

Postcode:

Address:

Email:

Contact number:

Your Appliance:

Product Model Number:

Product Description:

Serial No:

Date of purchase:

Retailer:

Nature of issue:

In order for us to provide the best aftercare service to you, please provide as much information as possible.

Description of problem:

Further information:

Please provide a picture or scan of your receipt or invoice for the product in question if you have it. This will enable us to help us determine the validity of any warranty. Without this we may be unable to verify your warranty and a charge may be levied for any work carried out. Please disregard if you are enquiring about an out-of-warranty product.

Proof of Purchase:
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CDA process the information provided on this form in accordance with our Privacy Notice for the purpose of administering appliance repairs.