Customer Care

I need help!

+44 (0)1949 862012
From Ireland only:
+44 (0)1949 862003
Open 08.30 – 18.00 Monday to Friday
Open 09.00 – 16.30 Saturday

Please note that our Customer Care department will be closed from 8.30am until 9am on Wednesday 7th October for staff training.

CDA customer care and product support

At CDA, we aim to provide the very best in customer service. If you experience a problem with any of our products, we will deal with it quickly and efficiently.

Our customer care centre is here to help

A dedicated service

We offer a fast, solution-driven response to any problem. Our in-house team of engineers cover 80% of calls across the UK and they carry the most commonly used parts on their CDA-liveried vehicles. A national network of approved engineers covers those areas not covered by our own engineers.

Full technical support

We provide in-house technical support, advice, testing and quality control and have an extensive library of up-to-date technical manuals, instruction books and Certificates of Conformity. Providing quality products is important to us, so our quality control department keeps a close check on products, parts availability and engineer competence. This attention to detail has enabled CDA to achieve an industry-leading first-time fix rate.